Privacy Policy

Last updated: January 1, 2022

Bionsight recognizes the importance of data privacy for our users and places the highest importance for maintaining your trust with respect to your privacy. We are committed to protecting your personal information once we have it.

About Our Privacy Policy

This Privacy Policy applies to all the products, services, websites and apps offered by Bionsight including our website ( and the Bionsight Platform (the “Service”). This policy may be supplemented by additional privacy statements, terms or notices provided to you. Bionsight that owns the Service is the primary controller of your personal information provided.

Information we collect about You

We collect information about you either directly from your input, your institution and from 3rd party sources. The types of personal information that we collect from you depends on the content and features of the Service you use and how you otherwise interact with us and may include:

  • Registration and Account information: Contact details, such as your name, email address, postal address, phone number; Account login credentials, such as usernames and passwords, password hints; Other account information including professional information such as current position and function; any other preferences that can be set, such as communication preferences;
  • Cookies: We collect this data through our servers and the use of cookies and other technologies.

How We Use Your Information

When you give us information, we will use it in the ways for which you’ve given us permission. Generally, we use your information to help us provide and improve our products and services for you. We use your personal information to:

  • Process and fulfill a request, order, download or other transaction
  • Provide, activate and manage your access to and use of the Service;
  • Offer you customized content and other personalization to make the Service more relevant to your user context such as based on your research interests
  • Enhance and improve the Service such as improving the precision of our machine-reading platform, design and implement new product features.
  • Notify you about changes, updates and other announcements related to the Service;
  • Provide customer support for any questions you might have;
  • Ensure the safety of your information and our Service;
  • Identify usage trends and develop data analysis, including for the purposes of research, reporting and other business operations, such as to pay royalties and license fees to third-party content providers
  • Conduct and administer user testing and surveys;
  • Provide you with relevant promotional messages and other information about products and services
  • Comply with our legal obligations and enforce our agreements.

Sharing of Your Information

To properly operate our Service, we share your personal information within Bionsight for reasons such as to process the information, complete a transaction or fulfill your request.

We do not share your information outside Bionsight except for the following limited circumstances

Your institution

If you access the Service through a subscription administered by your institution, your personal information and certain usage data gathered through the Service, may be accessed by or shared with the administrators authorized by your institution for the purposes of usage analysis and subscription management. We may also disclose to your institution or other third parties non-personally identifiable information, such as anonymous usage data reports and aggregated information, subject to any applicable legal or contractual obligations.

To 3rd parties

We might share your information with Suppliers and service providers, payment processors, customer support to properly operate and provision our Service to you.

We will also share your personal information for legal reasons or if we have a good faith belief that such disclosure is necessary to meet any applicable law, regulation, legal process or other legal obligation; or to detect, investigate and help prevent security, fraud or technical issues

Accessing your Information

You have the right under European and certain other privacy and data protection laws, as may be applicable, to request free of charge:

  • Access to and correction and deletion of your personal information;
  • Restriction of our processing of your personal information, or to object to our processing; and/or
  • Portability of your personal information.

If you wish to exercise any of these rights, please contact us through

Data Retention

When you hold an account with our Service we retain your data in our database. We retain your personal information for as long as necessary to provide the Service and fulfill the transactions you have requested, or for other essential purposes such as complying with our legal obligations, maintaining business and financial records, resolving disputes, maintaining security, detecting and preventing fraud and abuse, and enforcing our agreements.

Data Security

Bionsight values the trust our Customers place in us and takes data security seriously. We have taken a number of physical and non-physical steps to secure your information

Your personal information may be stored and processed in your region or another country where Bionsight and their service providers maintain servers and facilities, including the United Kingdom, Greece and the United States.

Changes to this Policy

We will update this privacy policy from time to time. Any changes will be accessible through the Service online and users will always be actively notified of material changes to the policy through the Service.


If you have any questions or comments regarding this privacy policy, please contact through email